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PRIMESERVERPARTS.COM and its associates attempt to be as accurate as possible. However, PRIMESERVERPARTS.COM does not warrant that the product description or other content of this site is accurate, complete, reliable, current, or error-free but we are our best to put correct information about every product. All products image may not be the same as products.

Please check product condition before placing an order which products got manufacturer warranty and its condition what you are looking for.

New Retail Factory Sealed products are brand new sealed and in original manufacturer, the box is complete with Manufacturer's genuine warranty.

New Sealed products may have a genuine box or may not, with manufacturer warranty

New Sealed Spare products are in genuine manufacturer boxes but don't have any manufacturer warranty.

New Bulk Pack/Bulk Pack products come with a clamshell box and do not have any manufacturer warranty. Many times manufacturers disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturers's genuine warranty, most of these items pulled from the new systems and short-term use.

New OEM (Original Equipment Manufacturer) products are new and many times the manufacturer will disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturers genuine warranty.

New Open Box products have never been used; the only difference between the New and New Open Box is that the outside factory seal has been broken, due to canceled order, inspection, or mishandling during transporting from warehouse to warehouse but still have warranty depend on products category. However, the inside contents are complete.

New Pull products are used for more than 1 year have some scratches but working as like a new good performance.

Clean Pull or Tested Drives products are used more than 1 year tested after a pull from some other system and working without problem.

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

For the OEM server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, PRIMESERVERPARTS.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.

Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

PRIMESERVERPARTS.COM have right to collect sale tax only from New York state customer which is according to New York state law. For customers who are not in New York state, we will never collect sale tax from them. If you have Tax Exempt Certificate, then you are sale tax free and we collect this based on product's shipping address.

We accept payment for the products will be made by Master Card, VISA, AMEX, DISCOVER, Wire Transfer, and Western Union payment method unless credit terms have been agreed. Payment terms are always in advance unless otherwise specified in an agreement between buyer and PRIMESERVERPARTS.COM For All unpaid invoices shall bear interest at 2.5% of the outstanding balance per month, commencing on the payment due date. For international orders, we prefer wire transfer or money transfer by western union for fast shipment.

Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address, and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number, and shipping information must be provided to third-party shippers such as UPS, FedEx, etc. There are also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.